Services / AB-Chat

AB-Chat, by AB-CONNECT

Your website answers initial questions, even when you are unavailable.

AB-Chat is added to your existing website and uses your approved content to answer, guide visitors and prepare enquiries.

Answers day and night Your information, not generalities Without rebuilding your website

Setup from €750 excl. VAT, then ongoing support from €79/month excl. VAT.

Nora online

Hello, do you install aluminium verandas?

Yes, aluminium is part of what we install. So I can answer properly: do you know the approximate surface area, and what timeframe are you aiming for?

Around 18 m², before the summer if possible.

That is feasible in that window, subject to an on-site survey. I am noting 18 m² in aluminium before summer, without quoting a price until the existing structure has been seen.

No problem. Marc Dubois, marc.dubois@example.be

Thank you Marc. I am forwarding the conversation with your request: you will be called back with a firm estimate.

Request forwarded

Who is writing
Marc Dubois
How to reach them
marc.dubois@example.be
The need, spelled out
Aluminium veranda, around 18 m², installation wanted before summer
The moment
Sunday, 9.14 p.m.
It answers what it knows, stops where your validation is missing, and leaves you a request ready to call back.
What reaches you

A prepared request, not an empty notification.

When a visitor has a real project, the assistant asks two or three useful questions before handing over. You get enough to call back without asking for the basics again.

Who is writing

The name the person gives, exactly as written.

How to reach them

At least an email address or a phone number.

The need, spelled out

Not just “they want a website”: the elements that let you price it.

The moment

The date and time the request came in.

The full conversation stays available next to the summary.

An example

How it knows what to ask

At setup, we describe your activity and your services. The assistant then asks the questions of your trade, not those of a generic form. The three tabs above replay the same mechanism across three different activities.

3languages served from a single source: FR, NL, EN
24/7available when your team is not
0pages to rebuild on your current website
Who it is for

You already have a website. It just talks to no one.

Sunday, 9 p.m.

The question goes unanswered

A visitor hesitates, gets nothing, and looks elsewhere. You will never know they came by.

Ten times a week

Always the same questions

Opening hours, service area, lead times, price ranges. The answers are already on your site, but nobody finds them.

In the middle of the day

A request worth a call back

The person is ready to move forward. They leave if nothing guides them right then.

Procedure

Three steps, with no work on your side.

01

Prepare the answers

We select the public content the assistant is allowed to use, and we set what it must never claim: unvalidated prices, deadlines, commitments.

02

Test it with your questions

We test the answers, the limits and the hand-off with real questions, in all three languages, before anything goes live.

03

Install and follow up

A discreet bubble appears on your site. We then review conversations to fix the content that is missing.

The range

The chat first. The rest is added.

The chat answers questions. For appointments and bookings, a dedicated module sits alongside it. You enable what you need.

Available

Chat module

It answers visitors from your content: hours, services, coverage area, conditions. This is the base of the offer.

On quotation

Appointment module

Appointment booking from the site, following your availability rules and preparation times.

On quotation

Booking module

Reserving a table or a slot, designed for shops and restaurants.

Each module is configured for your activity. The appointment and booking modules fall under the dedicated service. Online booking and appointments

Budget

Setup first, followed by clearly separated ongoing support.

The price depends on the volume of content, languages, journeys and the channel chosen to receive enquiries.

Need the site to handle journeys, forms and follow-up as well? Discover AB-Studio

Practical information

Useful questions before you get started

On most of them: WordPress, Shopify, Wix or a custom site, as long as a script can be added. We check this before you commit.

No: it is a pre-written example, replayed to show how it unfolds. To talk to the real assistant, open the chat bubble at the bottom of the page.

It must acknowledge it and offer a hand-off. It is not allowed to state a price, a deadline or a commitment that has not been validated with you.

The module loads separately from your pages. We measure rendering before and after installation, and show you both readings.

Only the conversation goes to the model provider, with no tracking identifier. What is kept, where, and for how long is written into the quotation.

Yes. Reference content is updated under the agreed follow-up, and the correction applies to all three languages at once.

The monthly fee covers the agreed operation and support for your assistant. The quotation specifies languages, usage volume, content updates and any third-party costs. Booking features and additional integrations are quoted separately.

Test it with your own questions.

Give us your website address: we fill the assistant with your real information and show it to you before any decision.

Any questions?