Clear answers about our services and working methods.

After validation of the scope and verification of available content. The proposal indicates the steps, expected returns and a realistic delivery period.

The timeline is included in the proposal. A project generally includes a start and then a balance linked to the deliverables; ongoing services are billed according to their frequency.

The term, notice period and included services are stated before signing. No condition should be discovered after the work begins.

Yes. Workshops, validations and demonstrations can be conducted remotely. Travel constraints are agreed at the start.

Your texts, media, brands and data remain under your control. Rights to code and specific deliverables are detailed in the quote.

Yes when the technology, the state of the project and the access allow safe intervention. A prior review determines the risks and the level of support.

A showcase website starts at €1,200 excl. VAT. Starting prices for other services are shown on their pages. A proposal always confirms the scope before work begins.

The schedule depends on the content, features and approvals. It is stated in the proposal and confirmed before launch.

Responsibilities, access, subscriptions and renewals are identified in the proposal. We favour accounts that remain under your control.

The notice period, returned data, removed access and any exportable items are specified before signing.

We can organise your content and include copywriting in the project. You approve business information: services, prices, hours, conditions and references. Translations follow that approved version. Photos, logos and testimonials must have the necessary permissions for use.

We review the pages and agreed actions: navigation, forms, confirmations and management, depending on the project. Feedback is collected in one shared list. Launch is scheduled when blocking issues are resolved and access, content and responsibilities are confirmed.

A correction restores an agreed feature. An enhancement adds or changes a requirement, such as a payment method, language or workflow. Before starting, we explain what falls within existing support and what needs a further proposal.